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Operation Management Case Study

Edna Said:

Need help solving OR problem?

We Answered:

read the book and make notes, then write up the notes to make a decent research paper.

Angel Said:

case study..kindly give me an idea on this situation..thank you?

We Answered:

1. Customer care, cost of service, quality of service and final outcome

Other than that, the questions are extremely easy and this is Homework.

Adrian Said:

How doe a hierarchial structure affect operations management?

We Answered:

The layers of hierarchical structure necessary depends on the size and scale of the operation. As a general rule, I would suggest having as few levels as possible to ensure efficient operations. In Lean Manufacturing, for example, all activities that do not directly add value to what the customer wants are categorized as "waste" or "muda".

Paul Said:

How has Enterprise Rent-A-Car (ERAC) defined its service differently than that of national car rental company?

We Answered:

They bring the car to you.


Very, very smart strategy.

Natalie Said:

Which are the best U.S. universities with masters in operations management?

We Answered:

There are a couple...
Johns Hopkins
Northwestern University
Texas A&M
UPenn
U Wisconsin Madison
Vanderbilt
George Washington U

Discuss It!